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Cookie Policy

How we use cookies and similar technologies on our website

Last updated: September 1, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. How We Use Cookies

English Excellence uses cookies for several important purposes:

  • Essential Functionality: Enable basic website features and security
  • User Experience: Remember your preferences and settings
  • Performance: Analyze how visitors interact with our website
  • Personalization: Provide customized content and recommendations
  • Marketing: Show relevant advertisements and measure their effectiveness

3. Types of Cookies We Use

Necessary Cookies

These cookies are essential for the basic functionality of our website and cannot be disabled. They include:

  • Session Cookies: Keep you logged in during your visit
  • Security Cookies: Protect against fraud and enhance security
  • Load Balancing: Distribute traffic across our servers
  • Cookie Consent: Remember your cookie preferences

Functional Cookies

These cookies enhance your experience by remembering your choices:

  • Language Preferences: Remember your selected language
  • User Interface: Save your display preferences
  • Form Data: Remember information you've entered in forms
  • Accessibility: Store accessibility settings

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics: Track website usage and performance
  • User Behavior: Understand which pages are most popular
  • Performance Monitoring: Identify and fix technical issues
  • Conversion Tracking: Measure the effectiveness of our marketing

Marketing Cookies

These cookies are used to personalize advertisements and marketing:

  • Targeted Advertising: Show relevant ads based on your interests
  • Social Media: Enable social media sharing and interactions
  • Remarketing: Show ads to previous website visitors
  • Campaign Tracking: Measure the success of marketing campaigns

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

Google Services

  • Google Analytics: Website traffic analysis
  • Google Ads: Advertisement delivery and tracking
  • Google Fonts: Font delivery and optimization

Social Media Platforms

  • Facebook: Social sharing and pixel tracking
  • Twitter: Tweet embedding and social sharing
  • LinkedIn: Professional network integration
  • YouTube: Video embedding and analytics

Other Services

  • Font Awesome: Icon delivery and optimization
  • Payment Processors: Secure payment processing
  • Customer Support: Live chat and help desk functionality

5. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner with these options:

  • Accept All: Allow all types of cookies
  • Necessary Only: Only essential cookies will be used
  • Custom Settings: Choose which types of cookies to allow

Browser Settings

You can control cookies through your browser settings:

  • Block All Cookies: Prevent all cookies from being stored
  • Block Third-Party Cookies: Only allow cookies from our domain
  • Delete Existing Cookies: Remove cookies already stored
  • Notification: Get notified when cookies are being set

Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics Opt-out
  • Facebook Ad Preferences
  • Digital Advertising Alliance Opt-out
  • European Interactive Digital Advertising Alliance

6. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

If You Disable All Cookies:

  • You may need to re-enter information repeatedly
  • Some features may not work properly
  • Personalized content will not be available
  • We cannot remember your preferences

If You Disable Specific Cookie Types:

  • Functional: Lost personalization and preferences
  • Analytics: We cannot improve our website based on usage data
  • Marketing: Less relevant advertisements and content

7. Mobile Apps and Other Platforms

This cookie policy applies specifically to our website. Our mobile applications and other platforms may use different tracking technologies, which are covered in their respective privacy policies.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

English Excellence

14 Colliter Cres, Bristol BS3 2PA, United Kingdom

Phone: +447799012543

Email: [email protected]

English Excellence

Empowering students worldwide with quality English education from the heart of the UK.

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